Good Returns: How Kindness and Manners Can Boost the UK Economy

Not only is Britain at risk of losing its age-old reputation for kindness and civility but rudeness in the nation could also be accountable for billions of pounds of waste in national health resources, tourist revenue and unnecessary escalation of bad feeling giving rise to more anti-social behaviour.

Recommendations in this 27 page report include a new approach to discipline in schools, Empathy Inspectors, and a Broken Hearts Fund.

Written by Louise Burfit-Dons
ISBN 978-0-9538522-6-1
£5.95

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